We’re here to help you navigate COVID-19,
including the new Omicron variant.

Your health and safety are what matter most

Tens of thousands of New Yorkers have trusted Roadway Moving to move their families safely and without stress throughout the pandemic. Now, facing the highly contagious OMICRON variant, we’re taking additional steps to get ahead of any potential outbreak. Our movers have a 100% vaccination rate and we’re adapting to the needs of our customers and official guidance so that you and your family can feel safe and protected on moving day.

Compliance with state and and federal law

Roadway Moving is continually monitoring both federal and state COVID policies and mandates in order to best protect our community of customers and movers. We adopt new laws and procedures set forth by New York State and United States governance – and modify our former policies as often as necessary. For further information, please refer to our NYS Safety Reopening Plan and COVID-19 NYC Affirmation.

Learn why Roadway is still the safest way to move.

Enhanced Cleaning Protocol:
Our trucks are disinfected daily, and we do not currently use reusable bins or used boxes during our moves to eliminate germ and potential virus transfer.

Employees Health Checked Daily:
Employee temperatures and health are checked daily and any employee showing any symptoms is sent home immediately. We have established an internal COVID Task Force to ensure the entire company complies with safety protocols.

100% Vaccinated Movers:
Roadway has complied with the NYC mandate and is proud to say that every one of our employees has been vaccinated. Movers visiting homes will be equipped with hand sanitizers, masks, gloves, booties and disinfectant wipes. No need to hide in a closet while our team is in your home!

Virtual In-Home Estimates:
Our estimators can “virtually’ walk through your home or office with you. They’ll take a video of the items to be moved and provide you with a detailed, accurate estimate of all moving charges.

Contactless Moving:
What do we mean by contactless movin? You don’t even have to be home when you move. Just leave instructions with your building, and we’ll communicate with you virtually during your move (like through FaceTime). You’ll also be able to track your truck and get notifications so you’ll know when your stuff arrives. And regardless of whether you plan to be present during the move, we offer virtual home surveys, electronic booking, cashless payment and electronic contracts.

A letter from our CEO & Founder, Ross Sapir:

As we continue to navigate the COVID-19 pandemic, it is important for us to keep you informed during a time where regulations keep continuously evolving and changing. Our number one priority during this time is the safety of our employees, clients and partners and I appreciate your patience while we continue to make modifications to our policies so that we can continue to serve you.

I would like to take this moment to thank our movers, foremen, and drivers, who come into work every day and provide the same level of customer service. A big thank you to our amazing employees that keeps Roadway on the map to success while staying positive through this uncertainty. Your dedication and loyalty is inspiring.

If you haven’t already, please take the time to give appreciation to the working people risking their lives to keep this country operating. Our perseverance and fighting spirit will always overcome any challenges. We are all in this together, and we will come out of this stronger than ever. As a reminder, we will continue to implement the protocols we previously set forth.

Roadway Moving Founder & CEO

Frequently Asked Questions

Questions about our moving procedures and safety precautions? Visit our COVID-19 FAQ page.

Additional Information:

To Stay Healthy

While we here at Roadway are working diligently to create and maintain a healthy moving experience, there are many actions health officials recommend for persons to prevent the spread of COVID-19 and the new OMICRON variant. These include washing your hands often, staying home when
you’re sick, avoiding touching your
eyes, nose and mouth and more.
Everyone has a role to play.

To Collaborate With Us

We understand our clients’ concerns and upon request, at no cost, we will postpone and reschedule services. If you have any questions or concerns about services, please contact our Client Care Center at (212)812-5241, Monday through Friday, 9:00 AM – 6:00 PM ET and Saturday, 9:00 AM – 3:00 PM ET.

To Say Informed

To keep up-to-date on COVID-19 news updates, safety tips and more, we suggest visiting the following resources: