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4.9

rating based on 1K+ reviews on

Real Reviews From Real People.

Roadway Moving isn’t NYC’s #1 rated mover for no reason! We have developed the right formula to give you the best move. Don’t believe us just yet? That’s okay. See what our customers have said about us so far.

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Chloe Chung

So glad I chose Roadway for my recent move! It was the best moving experience in my 10+ years in NYC. From getting a quote to actual move, everything was so smooth and stress free! They are super responsive and follow up with you multiple times prior to the move to make sure you have everything you need. The movers were on time and seriously super fast in moving things while being very careful with every item. The entire move from my fidi apartment to midtown took half the time compared to my last move..! Seriously, roadway’s the best!

Christopher S.

The team, a word I don’t use loosely, efficiently moved our entire business from midtown west to Soho in a few short hours. Great care was taken while moving our delicate equipment. All members communicated well and acted in a professional manner the entire time. For any type of move I highly recommend using Roadway Moving.

Elena Bukowski A month ago

Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Services:In-county removals, Packing/unpacking, Assemble furniture

Roadway is the absolute BEST moving company in the NY area. This is my second time using them in 2 years. We have a little one, and were leaving our apartment in the city to move to the burbs. Without any time to pack ourselves, we enlisted the help of our Roadway team. They were on time, professional, and managed to be INCREDIBLY efficient while also taking great care of our belongings. They brought a team of 6 rockstars, and made our move seamless and stress free. We probably wont have to move anytime soon, but if we do, we know who to call!

Samir S

Great crew – efficient, professional and very helpful. Would highly recommend

Avery Rizzotto

Roadway Moving made it so easy for me to move all of my furniture from my home in Florida to my new apartment in New York. The movers handled all of my belongings with care and even wrapped and protected my furniture to ensure no damage happened during the moving process. As a first time mover, this was such a breeze and made it so seamless to get my things across the country. I recommend Roadway to anyone who is looking for a kind staff, great price and extremely professional service.

Nicole Stillings

I LOVED my movers. They were the nicest, most helpful, most communicative team I’ve ever worked with and I moved 7 times in 11 years so you could say I’m somewhat of a pro. Roadway keeps you closely posted on the whereabouts of your things and the ETA they will arrive. I used them to move all the way from NYC to MIA and it was easy breezy. I highly recommend them for other people interested in a seamless transition to a new city or just a new apartment. Pedro & Edwin in the pic are the best!!!

Casey Gilbert A month ago

Positive: Professionalism, Punctuality, Quality
Services: Packing/unpacking, Out-of-county removals

We just used Roadway Moving to fully pack our NYC apartment for our move across the country.  It was so amazing! A crew of 5 super friendly guys showed up right on time and assessed what we had.  Very quickly, they had everything packed securely and well organized.  You’ll get a bunch of barcodes on each box that identify that it’s your stuff.  Quick and easy!  Now we are heading west and will meet them out there! I would highly recommend this service, especially the full pack.  It is so worth it!

Dabney Rauh A month ago

Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Services:In-county removals, Packing/unpacking, Oversized item removals, Local removals

This was my 3rd NYC move and my 12th overall move and I have never had such an easy experience. I was absolutely blown away by the responsiveness, professionalism, and careful work done by Roadway Moving. They moved my 1BR apartment in NYC with ease. They were early, efficient, and fast/hard workers. The men who completed my move were thoroughly kind, friendly, and respectful! And Roadway even called during my move to check-in and make sure it went smoothly. The whole team was attentive and helpful and I couldn’t have asked for a better moving team.

Corinna W., Queens, NY

Roadway Moving is amazing and highly recommended!Usually when I move to a new apartment, I rent out a U-Haul or my friends will help me move things in their cars/vans; it’s a crap ton of heavy lifting. This year I was pressed for time because I only had 2 weeks to move, work was hectic, and my friends were busy – timing was not in my favor. I researched various moving companies and the thing that stood out most about Roadway was the fact that they also disassemble AND reassemble your furniture! While I love IKEA and those puzzle furniture pieces, I was not having it this year. I filled out a form that listed all types of furniture and various household items and sent it over to Milos, the rep who reached out to me, who then provided a quote based on what I checked off. Type of living accommodations, start and end location/distance (in my case, 1 bedroom, 1 bath, and Queens to Manhattan) was also factored in, as well as whether the building is a walk-up or has a freight elevator. Through the entire process, my rep was always in communication with me, and I never felt pressured or rushed. I asked so many questions since this was my first time using a moving service of any kind and he answered everything in a friendly manner. He assured me that I would be taken care of and he was absolutely right. Day of the move, I literally did nothing. The movers were very efficient, professional and organized. They worked as a team and clearly loved their job; we had a lot of witty banter going on. They wrapped some items in moving blankets, plastic wrapped other items, packed my clothes straight from the closet into wardrobe boxes, and took apart my bed frame with storage, loaded everything into their truck and when everything was in, they headed towards the new apartment. I Uber’d and got there right before they did. They then proceeded to load everything out and put my couch and bed frame back together. The guys even gave me their thoughts on how to arrange things into my smaller *cries* apartment. Total time took about 5 hours; cost was a little over $1000, including tip, which they definitely deserve (I didn’t have that many large/heavy items and had already packed some boxes of my my own). Admittedly, Roadway is on the expensive side, but it was so worth it for not having to do anything strenuous, nor having to put furniture back together after a long day moving. The day was completely stress-free… until I ran out of closet space, but that is another story. I will be using Roadway again in the future!

Emmanuel R.

With a very short notice this great company guaranteed me a stress free move and they did. Wow, amazing the moving team showed up on time and were great from the beginning to the end of the my move from NJ to NY.

Katie P., Long Island City, Queens, NY

Roadway moved our family from Hell’s Kitchen to Long Island City in December 2018, and — from start to finish — it was one of the best moving experiences I’ve ever had (I’m a military brat, so I’ve moved a lot).Avi Ohana, their Onsite Relocation Consultant, was professional, punctual and accurate with the flat rate quoted, the manpower required and the job timing estimated. The crew was friendly and meticulous with their care of our items. The reassembly of our furniture upon arrival at our new home was prompt and precise. We recently relocated again — within Long Island City — and we went with another company who provided us with a much lower quote this go-around. Upon receipt of our decision, Avi, of course, was the epitome of professionalism and grace. “I am so sorry to hear that! But I understand where you are coming from, and I certainly wish you a successful move and lots of joy and happiness in your new place,” he wrote in response. He also offered his “pro tips.” Go over my list and their list and make sure it’s apple-to-apple, so you have no surprises, he said. Read the company’s bad reviews, not the good ones; it will tell you if there is a pattern that you may or may not tolerate during the move, he said. Well, you get what you pay for, and I would name-drop in anger, but the company we used recently reached out to rectify all the grievances from our last move. Pending the outcome of their efforts to make good, there may be no reason to blast them further here. If you want to be well taken care of — from start to finish — request Avi Ohana when you contact Roadway for your next move. Knowing what we know now, his quote for our last move was more than fair (even with our initial hopes to significantly cut costs).

Justin L., New York, NY

Roadway did the move to our new Co-Op, and were very happy with how everything turned out. We initially spoke to Jose by phone who was comprehensive and got back to us quickly with a quote. We opted to do packing and moving given that the price point was good; terms/conditions were good, and there was no mad dash to sign contracts even thoguh our move date was just a week away.Ralphie and his team (William and Raldy) did our move and they were awesome. They worked fast, were courteous, and consulted us whenever they had questions. We had a lot of shit, so the pack took 4 hours. After a quick lunch break, the move itself took maybe another 2 hours (only 7 blocks up). They took great care of our items and set everything up just how we wanted it. Couldn’t have asked for a better experience overall.

Pamela R., New York, NY

Competitive price, very responsive sales team and good moving crew. Highly recommend.

Luke C.

Who knew moving can be this easy, mover arrived on time in the morning, 3 gentlemans politely introduce themselves and they wrapped my furniture in a way I have never seen before (I used to hire cheap movers that breaks my stuff, this is the first time having some real mover because my building needs someone with insurance) in less than 3 hours than loaded my 1 bedroom into their truck and even picked up the empty rolls of tape on their way out and didn’t leave a mess at my old place .

C D., New York, NY 5/31/2021

Highly impressed! This company came recommended by a friend (and the reviews are amazing), but I was skeptical when I heard the high price quoted. After searching other companies there were too many variables and truly negative reviews that I didn’t want to chance it. The higher price is worth the assurance that everything is included/covered, and will go smoothly! Tons of communication throughout and an easy contract process, and I ended up buying boxes from them too which were delivered a few weeks before so that I could pack up. Day-of, 6 men arrived promptly to move our stuff from a 1-bed in midtown to a 2-bed uptown. They had everything loaded within 2 hours (with meticulous attention to detail and padding etc – they bring the wardrobe and TV boxes which are specialized) and they had everything unloaded within 1.5 hours, including putting all my furniture back together again. The Supers at BOTH apts were in awe and said it was the best they’ve ever seen. The crew was Jonathan (foreman), Franklin, Ray, Bell, Enrique, Oswaldo, and Miguel, and they were truly fantastic.

Lu H., New York, NY

Maybe another update is too much, but I just wanted to document the move. Francisco and the team came in the day prior to pack most of the things. On the day of, they contacted me sharp at 8am and came up half an hour later to start the actual move. It did take them awhile to go from Dumbo to UWS, left the old apartment around 11am and didn’t show up at the new apartment till 2pm. I get that they ate lunch somewhere and there were traffic, but I would’ve appreciated a little heads up because I reserved the freight elevator from 12-4pm per their instruction, so I was a little worried they couldn’t finish before the elevator time.Anyways, other than that, everything went smoothly. Nothing broken nothing missing. They dissembled and assembled the couch and bed, and were even able to haul my two IKEA dressers in two complete pieces from the old apartment to the new apartment. We all know how flimsy IKEA furniture can be, so I told them if those two were damaged, no worries. I was really surprised to see the dressers standing in our new apartment in good condition so kudos to them. Hopefully we won’t move any time soon, but when we do I will reach out again.

Amanda O., Manhattan, NY

I just moved from NYC to Nashville and can’t say enough amazing things about Roadway Moving. They packed all of my items with care and delivered them halfway across the country in under 2 weeks. They used all the COVID-19 safety precautions, gloves, masks, shoe coverings, no reusable boxes, all while practicing social distancing the entire time. I highly recommend this company, they made this huge life change so easy for me, and did it in the middle of a pandemic no less! A huge thanks to them and their amazing team!!

Michelle R., Fort Lauderdale, FL

Avi came to our apartment in NYC to give us an estimate. After researching many different long-distance moving companies, I decided to go with Roadway, although pricier due to their unbelievable reviews and feedback I was given. Avi was straightforward with me comparing prices to see what I was getting and assured me I would not go wrong when choosing Roadway.It was worth EVERY penny. When Jose and his team came in NYC to pack me up, I sat on the couch, literally. They handled my building, moving everything from my apartment to the truck. I did not have to lift a finger. They numbered, scanned, and tracked every item, which I was then emailed upon leaving, and reaching the storage unit. My furniture was in storage for 3 months, due to transition time moving states. I did not have to worry. They handled everything, including changing credit cards on file multiple times due to fraud. They were responsive, communicative, and helped in every way. For our delivery, I was initially given a 17 day window, due to the distance down to Florida. I was then called back, stating it would be a 12 day window. I got an email when it was loaded onto the truck and en route, before the delivery window even started. Julian – was amazing. He called me every step of the way, as they made progress to Florida. They even arrived a day EARLY. They came to my building on time, unloaded everything, put it all together, and cleaned up! I could have not have been more impressed with Roadway from start to finish. I again, got to check every item by number to make sure I received everything, and nothing was missing or broken. Everything was perfect! I had them pack up my valuables, as I am a very nervous person and wasn’t sure I should do it. Not one thing was broken, including my china, crystal wine glasses, everything…. I was amazed at how well it was done, handled, and delivered. Roadway – THANK YOU for the best customer service and moving job. I am so beyond pleased and want to thank you all for helping a stressful move feel much easier!!

04/12/2021

Roadway moving is the absolute best! I have now used Roadway Moving three times for three major moves, the most recent being my biggest move to date leaving NYC (in the midst of a pandemic!) and moving to Texas. Each time I have worked with Roadway their team of men have been extraordinary, incredibly professional, efficient and friendly. They have taken some of the most stressful days of my life and made them easier – these guys are genuinely wonderful people who are there to help take the stress out of moving. Their efficiency is unbelievable, they packed my entire one bedroom apartment and loaded it in under 3 hours – that is absolutely incredible. Not to mention they hand wrapped all of my breakable items to ensure their safety (and yes they arrived with all of the materials to pack me up!) and labled my boxes so that I could easily access what was a “priority” when they arrived at my new home in Texas. I’ve said it now for over two years and will continue to say it, these guys are the best and the Roadway Moving team does incredible work.
DESCRIPTION OF WORK
Cross Country Move was amazing!
CATEGORY SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 08/31/2020

Ouistiti M., Brooklyn, NY

Would have been five stars, but they lost a box.This is about a cross country move. From the start, the salesperson on the phone was great. He gave me tips on how to pack my stuff and so far, nothing that I packed is broken. Thanks, Ken. The guys who picked up my stuff were amazing. They wrapped my furniture so well and really made me feel at ease with the move. I felt great after they left. The truck was well packed and I wished they were taking my stuff all the way. I knew it would change hands though. The salesperson told me the move would probably take five days but it was actually 11. Still well within the window they told me. But I had been sleeping on the floor for days by this point. The emails I got said that I would first get a call to tell me the arrival date 3-7 days in advance and then another one 24 hours before. I only got the 24 hour call so I had to scramble. I asked them if they could come earlier in the day because I needed to be somewhere by 2. They said they would try. The next day, they did arrive earlier than they had told me which I appreciated. They started to move in the stuff and their scanner didn’t work so I had to check off each box number as they brought it in. Fine. One of the guys was kind of throwing my stuff onto the top landing of the stairs, which was really fraying my nerves. I tried to keep it cool and told myself it was all well packed. They did come earlier than expected and probably stayed up late trying to drive a couple hours ahead of schedule. So I got it. Then came the missing box. The way these moves work is one sticker with a barcode, one item. But a box came in with two stickers. So I had a certain number of items on my inventory, but that number minus one came into my house. The mover tried to tell me that two stickers had originally been placed on one box at my old house, but I don’t buy that. These stickers can be peeled off in one piece – not like some price stickers that cannot be peeled off without ripping. Plus, the description for the two numbers was different in the inventory list. So it was obviously two different items. He told me customer service would call. Move in continued. They unpacked some of the furniture too quickly, carving slices into it in places with the knives they were using to get the tape and blankets off. But they cleaned up the tape and wrap and were pleasant enough based on how tired they probably were. Customer service called me the second they left and they said they would look for the missing box but if they didn’t find it, they would reimburse me 60 cents per pound. I am pretty unhappy about that. But overall, it was a great move which is why I still give it four stars.

Vanessa L.

Roadway’s professionalism is what makes me comfortable with hiring them. They answer all of my questions and that helps relieve some anxiety about my move. I would absolutely recommend them to anyone.

04/12/2021

Booked Roadway last minute after a failed attempt to use U-Box. Very happy with the choice I made, opting for quality and professionalism over a customer service nightmare. It was a cross-country move of a 1-bedroom apartment from New York to California. The movers arrived on time, were efficient, friendly, and ultra careful with packaging all of our stuff. A short 10 days later everything arrived in Los Angeles and was unpacked with similar ease to the packing in NYC. Communication was easy and fast — all of this during a global pandemic. Overall 10/10 will use again if I move back to New York 😅
DESCRIPTION OF WORK
Cross Country Move of a 1-bedroom
CATEGORY Moving Companies
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/18/2020

Susan J.

Being out of state, I was concerned about hiring a mover via online. Hoped for the best and got it. Movers were prompt, careful, really hustled, and got it all done in half the time I was expecting. Very impressed.

Beth K. , Sandia Park, NM

I just used them for a move from nyc- New Mexico. I was very nervous. The movers on both ends were very professional. They took very good care of my furniture. Everything arrived perfectly. I highly recommend this company. And please tip well they work really hard.

Jessica P., Jackson Heights, Queens, NY

Jackson Heights, Queens, NYI moved from another state and needed movers to unpack my pods at the U-Haul location and bring my stuff up to my third floor apartment. I requested the quote from out of state and I had to make several changes to my request and they were very professional and helpful through out the process. The movers that delivered my stuff, were very professional and super helpful. I would definitely use them again!

Shermaine P.

Long Distance Move A++++ service from start to finish. I must say, from the moment Ken contacted me, I knew this was the right moving company. Not only were they professional. but, they very caring. More importantly they were very affordable and generous. They offered so many item from my inventory to go free. (Extra TV,Picture Frames, boxes) On pick up day , They even packed several small and large items I forgot to mentioned on my Quote for free. They went above beyond in every way. I highly recommend them . Roadway made this stressful situation so seamless. Thank you everyone! Definitely will use Roadway again if I decided to move. Packers and movers were great. Treated every items as if it was gold. Lol, thank you guys.

Ashlee P.

Wow! What can I say. We had a complicated multifaceted move that needed lots of organization and care. These guys did the job and did it WELL. I can’t say enough about how satisfied I am with everyone during this process. From the original project manager, Danny, to both our moving crews and the customer service staff – we were impressed. We had one move out of our house, moving all of our stuff into storage. Then two months later out of storage and into our new house 6 hours away. They were on time and so helpful and nice every time. Now that we’ve finally finished unpacking, I can say that nothing was damaged in moving our stuff (technically) 4 times in and out of the trucks. USE THIS MOVING COMPANY for anything big or small!!!!

Rebecca C.

My daughter moved from NYC to Dallas. This company was excellent from start to finish. Very professional employees, great communication, and quality service. I highly recommend this company.

04/12/2021

Excellent team. Sales agent answered all questions promptly and professionally. Great communication. Richard Solano’s crew of 4 arrived promptly, worked carefully and efficiently. All were helpful and polite. I would definitely recommend.
DESCRIPTION OF WORK
Packing and moving 1 BR apt from NY to FL
CATEGORY Moving Companies
COST $3,900
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/25/2020

04/12/2021

Amazingly seamless. The entire team from their on call representatives to the drivers to the movers – were all so very professional and kind. I was very concerned about moving during a pandemic however Roadway made me feel safe and their team kept their distance, wore correct masks/gloves, and really made me feel at ease. I would highly recommend them to anyone I know needing to do a big move w a lot of valuables.
DESCRIPTION OF WORK
Moving from NYC to LA
CATEGORY Moving Companies
COST $50,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 02/20/2021

Nita M., Manhattan, New York, NY

I’ve moved with Roadway Moving twice so far and both times have been great! We moved from LA to NY and then NY to TX and they were always so willing to accommodate and work with me even on short notice. They provided me a code (Nita10) for 10% of local moves and 5% off long distance moves for those interested.On the day of our move, Roadway Moving came right at 9am and stayed till about 5pm and worked so hard to pack all our breakable items (mirrors, TVs, lighting equipment, kitchen items) + our furniture. They worked to ensure all our furniture and fragile items were packed properly so they were secure during the move. I opted in for them to deliver boxes which was SO convenient being in New York. It was nice not having to order anything or pick up any boxes and just have them delivered to our apartment a couple of weeks prior to our move.I have yet to unpack all our boxes (being in my third trimester, it may take a month or so to get everything out) but the boxes that we have unpacked so far are in tact and good to go. The movers wore masks the entire time and I did request them to wear shoe covers + gloves too once arrival in our new home. We felt safe the entire time!If you are interested, they offer virtual estimates during this time to price out your move which I found super helpful as I’m currently pregnant and need to take all the safety precautions more than ever. Hope this review was helpful!!Disclaimer: I received a discount on the services provided in exchange for me posting my experience and reviews. All opinions and thoughts are my own.

Harold S.

So far the experience has been great. The representative who estimated our move , the office staff that helped and the signing procedure all were easy to deal with and efficient.

Max C.

Roadway was great! I hired them for a long distance move. They have excellent customer service and communication. The movers were on time for pickup and delivery. Packing, loading and unloading services were efficient and high quality. Would recommend.

Nykia J.

This was my third time moving across country, and Roadway is far better than any other long-distance company I’ve used. The movers arrived on time. They were incredibly professional and thorough. Each box was coded at pick-up, and matched upon arrival to my new home, to ensure that no boxes were missing. While their prices were a little higher than some of their competitors, they were worth the price.

Prasath S., Frisco, TX

Wife & I recently moved to Dallas, TX from our Upper East side 1BR apartment. After talking to several other moving companies that show up when you search on yelp, we were so glad we went ahead with Roadway. Beth our on-site consultant was honest, transparent and knew what she was doing. Despite being a bit more “premium” priced, we were so glad we went these guys. Our stuff came much earlier during the promised window which was an added bonus and didn’t cost us anything extra. Also nothing was broken during and after the move and the staff were so helpful In helping us get furniture reassembled etc. Moving is a stressful experience and for us finding a trustworthy mover was extremely important, I’m glad we went with Roadway Moving !

Gary P., Austin, TX

After posting the below review, I was contacted by a Roadway rep and the company’s owner/founder. We’ve spoken and discussed our experience, which was A+ overall, and the owner (Ross) apologized for the difficult communication process we experienced and vowed to dig deeper to avoid this issue for future clients.Ross is very committed to making this company the best there is, and it shows in many ways. We would use Roadway again if we were in need of movers – their employees are happy (check Glassdoor), their skills and products are unparalleled, and their service will continue to improve. It’s also rare to move long-distance and have one company handle every aspect, which truly does pay off in the end.

Jen Y.

These men are everything that a mover should be…..They are efficient, punctual care about the work they are doing and just all around a delight to work with.

04/12/2021

I’m happy I trust the @roadwaymoving team for making my moving process from Nyc to LA so smooth, especially during Covid. They did it respecting the propers safety precautions & all my belongings arrived here. Now I can unpack & really start settling into my new LA apt.
DESCRIPTION OF WORK
Long Distance Moving
CATEGORY Moving Companies
HIRE AGAIN? Yes
WORK COMPLETED ON 04/04/2021

04/12/2021

Our experience with Roadway was amazing–and it was the second time we used them and didn’t lift a finger either time. I was (and am currently) pregnant both times we moved and it was so stress-free, I can’t even begin to tell you how grateful we were to work with them and have them move us. I’d hire them 1,000 times over and over again! They were so reliable (they arrived early!) efficient, careful when packing up our items, and worked so hard throughout the day to get us into our new home safely. We love Roadway and always suggest them when anyone asks who to use to move!
DESCRIPTION OF WORK
Long Distance Moving
CATEGORY Moving Companies
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 04/04/2021

Adam P

Awesome. Awesome. Awesome. Chris and his team were punctual, professional, efficient and went above and beyond. I can’t tell you how stressed I was anticipating the move, especially in the current climate. The three Roadway staff who showed up made this a painless process and I would absolutely recommend this company and this team today.

Vikki L Lujano

The men were fast, friendly & safe under this current environment I would highly recommend. All of my inventory was handled with great care & they were all very respectful.

Jon & Stacey Chen

We had such an amazing experience with Roadway! We moved during thanksgiving weekend and we could have not done it without the best crew making everything such a pleasant and smooth experience for us. We traded the high-rise life to a three floor walk up brownstone life and Roadway took such good care of our stuff! Thank you guys for making our move stress-free!

Brian N., Pleasantville, NY

I Used Roadway for a big ass office move back in 2016. I was impressed with their communication as they came over next day to quote my office and were in touch with anything needed whether it was breaking down furniture, last minute add-ons or moving certain items with care. I was very pleased with the team. I used to work for a moving company so I know the kind of crazy shit that can happen during a move and how hard it can be on your body. These guys were all professional with no complaints. I stayed throughout the move and witnessed how quiet, fast, and functional they were. They asked me anytime they weren’t sure about a piece and were honest and hard working throughout the 2 day move. I tipped them well, and fed them and bought them beers. Please don’t forget to TIP your movers and feed them if you can too. It’s not an easy, nor fun job. Oh, also stayed loyal to the estimate even after I added missed misc items, the price stayed the same. Cheers to Roadway!

Dabney Rauh A month ago

Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Services:In-county removals, Packing/unpacking, Oversized item removals, Local removals

This was my 3rd NYC move and my 12th overall move and I have never had such an easy experience. I was absolutely blown away by the responsiveness, professionalism, and careful work done by Roadway Moving. They moved my 1BR apartment in NYC with ease. They were early, efficient, and fast/hard workers. The men who completed my move were thoroughly kind, friendly, and respectful! And Roadway even called during my move to check-in and make sure it went smoothly. The whole team was attentive and helpful and I couldn’t have asked for a better moving team.

Corinna W., Queens, NY

Roadway Moving is amazing and highly recommended!Usually when I move to a new apartment, I rent out a U-Haul or my friends will help me move things in their cars/vans; it’s a crap ton of heavy lifting. This year I was pressed for time because I only had 2 weeks to move, work was hectic, and my friends were busy – timing was not in my favor. I researched various moving companies and the thing that stood out most about Roadway was the fact that they also disassemble AND reassemble your furniture! While I love IKEA and those puzzle furniture pieces, I was not having it this year. I filled out a form that listed all types of furniture and various household items and sent it over to Milos, the rep who reached out to me, who then provided a quote based on what I checked off. Type of living accommodations, start and end location/distance (in my case, 1 bedroom, 1 bath, and Queens to Manhattan) was also factored in, as well as whether the building is a walk-up or has a freight elevator. Through the entire process, my rep was always in communication with me, and I never felt pressured or rushed. I asked so many questions since this was my first time using a moving service of any kind and he answered everything in a friendly manner. He assured me that I would be taken care of and he was absolutely right. Day of the move, I literally did nothing. The movers were very efficient, professional and organized. They worked as a team and clearly loved their job; we had a lot of witty banter going on. They wrapped some items in moving blankets, plastic wrapped other items, packed my clothes straight from the closet into wardrobe boxes, and took apart my bed frame with storage, loaded everything into their truck and when everything was in, they headed towards the new apartment. I Uber’d and got there right before they did. They then proceeded to load everything out and put my couch and bed frame back together. The guys even gave me their thoughts on how to arrange things into my smaller *cries* apartment. Total time took about 5 hours; cost was a little over $1000, including tip, which they definitely deserve (I didn’t have that many large/heavy items and had already packed some boxes of my my own). Admittedly, Roadway is on the expensive side, but it was so worth it for not having to do anything strenuous, nor having to put furniture back together after a long day moving. The day was completely stress-free… until I ran out of closet space, but that is another story. I will be using Roadway again in the future!

Emmanuel R.

With a very short notice this great company guaranteed me a stress free move and they did. Wow, amazing the moving team showed up on time and were great from the beginning to the end of the my move from NJ to NY.

Katie P., Long Island City, Queens, NY

Roadway moved our family from Hell’s Kitchen to Long Island City in December 2018, and — from start to finish — it was one of the best moving experiences I’ve ever had (I’m a military brat, so I’ve moved a lot).Avi Ohana, their Onsite Relocation Consultant, was professional, punctual and accurate with the flat rate quoted, the manpower required and the job timing estimated. The crew was friendly and meticulous with their care of our items. The reassembly of our furniture upon arrival at our new home was prompt and precise. We recently relocated again — within Long Island City — and we went with another company who provided us with a much lower quote this go-around. Upon receipt of our decision, Avi, of course, was the epitome of professionalism and grace. “I am so sorry to hear that! But I understand where you are coming from, and I certainly wish you a successful move and lots of joy and happiness in your new place,” he wrote in response. He also offered his “pro tips.” Go over my list and their list and make sure it’s apple-to-apple, so you have no surprises, he said. Read the company’s bad reviews, not the good ones; it will tell you if there is a pattern that you may or may not tolerate during the move, he said. Well, you get what you pay for, and I would name-drop in anger, but the company we used recently reached out to rectify all the grievances from our last move. Pending the outcome of their efforts to make good, there may be no reason to blast them further here. If you want to be well taken care of — from start to finish — request Avi Ohana when you contact Roadway for your next move. Knowing what we know now, his quote for our last move was more than fair (even with our initial hopes to significantly cut costs).

Justin L., New York, NY

Roadway did the move to our new Co-Op, and were very happy with how everything turned out. We initially spoke to Jose by phone who was comprehensive and got back to us quickly with a quote. We opted to do packing and moving given that the price point was good; terms/conditions were good, and there was no mad dash to sign contracts even thoguh our move date was just a week away.Ralphie and his team (William and Raldy) did our move and they were awesome. They worked fast, were courteous, and consulted us whenever they had questions. We had a lot of shit, so the pack took 4 hours. After a quick lunch break, the move itself took maybe another 2 hours (only 7 blocks up). They took great care of our items and set everything up just how we wanted it. Couldn’t have asked for a better experience overall.

Pamela R., New York, NY

Competitive price, very responsive sales team and good moving crew. Highly recommend.

Luke C.

Who knew moving can be this easy, mover arrived on time in the morning, 3 gentlemans politely introduce themselves and they wrapped my furniture in a way I have never seen before (I used to hire cheap movers that breaks my stuff, this is the first time having some real mover because my building needs someone with insurance) in less than 3 hours than loaded my 1 bedroom into their truck and even picked up the empty rolls of tape on their way out and didn’t leave a mess at my old place .

C D., New York, NY 5/31/2021

Highly impressed! This company came recommended by a friend (and the reviews are amazing), but I was skeptical when I heard the high price quoted. After searching other companies there were too many variables and truly negative reviews that I didn’t want to chance it. The higher price is worth the assurance that everything is included/covered, and will go smoothly! Tons of communication throughout and an easy contract process, and I ended up buying boxes from them too which were delivered a few weeks before so that I could pack up. Day-of, 6 men arrived promptly to move our stuff from a 1-bed in midtown to a 2-bed uptown. They had everything loaded within 2 hours (with meticulous attention to detail and padding etc – they bring the wardrobe and TV boxes which are specialized) and they had everything unloaded within 1.5 hours, including putting all my furniture back together again. The Supers at BOTH apts were in awe and said it was the best they’ve ever seen. The crew was Jonathan (foreman), Franklin, Ray, Bell, Enrique, Oswaldo, and Miguel, and they were truly fantastic.

Lu H., New York, NY

Maybe another update is too much, but I just wanted to document the move. Francisco and the team came in the day prior to pack most of the things. On the day of, they contacted me sharp at 8am and came up half an hour later to start the actual move. It did take them awhile to go from Dumbo to UWS, left the old apartment around 11am and didn’t show up at the new apartment till 2pm. I get that they ate lunch somewhere and there were traffic, but I would’ve appreciated a little heads up because I reserved the freight elevator from 12-4pm per their instruction, so I was a little worried they couldn’t finish before the elevator time.Anyways, other than that, everything went smoothly. Nothing broken nothing missing. They dissembled and assembled the couch and bed, and were even able to haul my two IKEA dressers in two complete pieces from the old apartment to the new apartment. We all know how flimsy IKEA furniture can be, so I told them if those two were damaged, no worries. I was really surprised to see the dressers standing in our new apartment in good condition so kudos to them. Hopefully we won’t move any time soon, but when we do I will reach out again.

Casey Gilbert A month ago

Positive: Professionalism, Punctuality, Quality
Services: Packing/unpacking, Out-of-county removals

We just used Roadway Moving to fully pack our NYC apartment for our move across the country.  It was so amazing! A crew of 5 super friendly guys showed up right on time and assessed what we had.  Very quickly, they had everything packed securely and well organized.  You’ll get a bunch of barcodes on each box that identify that it’s your stuff.  Quick and easy!  Now we are heading west and will meet them out there! I would highly recommend this service, especially the full pack.  It is so worth it!

Amanda O., Manhattan, NY

I just moved from NYC to Nashville and can’t say enough amazing things about Roadway Moving. They packed all of my items with care and delivered them halfway across the country in under 2 weeks. They used all the COVID-19 safety precautions, gloves, masks, shoe coverings, no reusable boxes, all while practicing social distancing the entire time. I highly recommend this company, they made this huge life change so easy for me, and did it in the middle of a pandemic no less! A huge thanks to them and their amazing team!!

Michelle R., Fort Lauderdale, FL

Avi came to our apartment in NYC to give us an estimate. After researching many different long-distance moving companies, I decided to go with Roadway, although pricier due to their unbelievable reviews and feedback I was given. Avi was straightforward with me comparing prices to see what I was getting and assured me I would not go wrong when choosing Roadway.It was worth EVERY penny. When Jose and his team came in NYC to pack me up, I sat on the couch, literally. They handled my building, moving everything from my apartment to the truck. I did not have to lift a finger. They numbered, scanned, and tracked every item, which I was then emailed upon leaving, and reaching the storage unit. My furniture was in storage for 3 months, due to transition time moving states. I did not have to worry. They handled everything, including changing credit cards on file multiple times due to fraud. They were responsive, communicative, and helped in every way. For our delivery, I was initially given a 17 day window, due to the distance down to Florida. I was then called back, stating it would be a 12 day window. I got an email when it was loaded onto the truck and en route, before the delivery window even started. Julian – was amazing. He called me every step of the way, as they made progress to Florida. They even arrived a day EARLY. They came to my building on time, unloaded everything, put it all together, and cleaned up! I could have not have been more impressed with Roadway from start to finish. I again, got to check every item by number to make sure I received everything, and nothing was missing or broken. Everything was perfect! I had them pack up my valuables, as I am a very nervous person and wasn’t sure I should do it. Not one thing was broken, including my china, crystal wine glasses, everything…. I was amazed at how well it was done, handled, and delivered. Roadway – THANK YOU for the best customer service and moving job. I am so beyond pleased and want to thank you all for helping a stressful move feel much easier!!

04/12/2021

Roadway moving is the absolute best! I have now used Roadway Moving three times for three major moves, the most recent being my biggest move to date leaving NYC (in the midst of a pandemic!) and moving to Texas. Each time I have worked with Roadway their team of men have been extraordinary, incredibly professional, efficient and friendly. They have taken some of the most stressful days of my life and made them easier – these guys are genuinely wonderful people who are there to help take the stress out of moving. Their efficiency is unbelievable, they packed my entire one bedroom apartment and loaded it in under 3 hours – that is absolutely incredible. Not to mention they hand wrapped all of my breakable items to ensure their safety (and yes they arrived with all of the materials to pack me up!) and labled my boxes so that I could easily access what was a “priority” when they arrived at my new home in Texas. I’ve said it now for over two years and will continue to say it, these guys are the best and the Roadway Moving team does incredible work.
DESCRIPTION OF WORK
Cross Country Move was amazing!
CATEGORY SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 08/31/2020

Ouistiti M., Brooklyn, NY

Would have been five stars, but they lost a box.This is about a cross country move. From the start, the salesperson on the phone was great. He gave me tips on how to pack my stuff and so far, nothing that I packed is broken. Thanks, Ken. The guys who picked up my stuff were amazing. They wrapped my furniture so well and really made me feel at ease with the move. I felt great after they left. The truck was well packed and I wished they were taking my stuff all the way. I knew it would change hands though. The salesperson told me the move would probably take five days but it was actually 11. Still well within the window they told me. But I had been sleeping on the floor for days by this point. The emails I got said that I would first get a call to tell me the arrival date 3-7 days in advance and then another one 24 hours before. I only got the 24 hour call so I had to scramble. I asked them if they could come earlier in the day because I needed to be somewhere by 2. They said they would try. The next day, they did arrive earlier than they had told me which I appreciated. They started to move in the stuff and their scanner didn’t work so I had to check off each box number as they brought it in. Fine. One of the guys was kind of throwing my stuff onto the top landing of the stairs, which was really fraying my nerves. I tried to keep it cool and told myself it was all well packed. They did come earlier than expected and probably stayed up late trying to drive a couple hours ahead of schedule. So I got it. Then came the missing box. The way these moves work is one sticker with a barcode, one item. But a box came in with two stickers. So I had a certain number of items on my inventory, but that number minus one came into my house. The mover tried to tell me that two stickers had originally been placed on one box at my old house, but I don’t buy that. These stickers can be peeled off in one piece – not like some price stickers that cannot be peeled off without ripping. Plus, the description for the two numbers was different in the inventory list. So it was obviously two different items. He told me customer service would call. Move in continued. They unpacked some of the furniture too quickly, carving slices into it in places with the knives they were using to get the tape and blankets off. But they cleaned up the tape and wrap and were pleasant enough based on how tired they probably were. Customer service called me the second they left and they said they would look for the missing box but if they didn’t find it, they would reimburse me 60 cents per pound. I am pretty unhappy about that. But overall, it was a great move which is why I still give it four stars.

Vanessa L.

Roadway’s professionalism is what makes me comfortable with hiring them. They answer all of my questions and that helps relieve some anxiety about my move. I would absolutely recommend them to anyone.

04/12/2021

Booked Roadway last minute after a failed attempt to use U-Box. Very happy with the choice I made, opting for quality and professionalism over a customer service nightmare. It was a cross-country move of a 1-bedroom apartment from New York to California. The movers arrived on time, were efficient, friendly, and ultra careful with packaging all of our stuff. A short 10 days later everything arrived in Los Angeles and was unpacked with similar ease to the packing in NYC. Communication was easy and fast — all of this during a global pandemic. Overall 10/10 will use again if I move back to New York 😅
DESCRIPTION OF WORK
Cross Country Move of a 1-bedroom
CATEGORY Moving Companies
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/18/2020

Susan J.

Being out of state, I was concerned about hiring a mover via online. Hoped for the best and got it. Movers were prompt, careful, really hustled, and got it all done in half the time I was expecting. Very impressed.

Beth K. , Sandia Park, NM

I just used them for a move from nyc- New Mexico. I was very nervous. The movers on both ends were very professional. They took very good care of my furniture. Everything arrived perfectly. I highly recommend this company. And please tip well they work really hard.

Jessica P., Jackson Heights, Queens, NY

Jackson Heights, Queens, NYI moved from another state and needed movers to unpack my pods at the U-Haul location and bring my stuff up to my third floor apartment. I requested the quote from out of state and I had to make several changes to my request and they were very professional and helpful through out the process. The movers that delivered my stuff, were very professional and super helpful. I would definitely use them again!

Shermaine P.

Long Distance Move A++++ service from start to finish. I must say, from the moment Ken contacted me, I knew this was the right moving company. Not only were they professional. but, they very caring. More importantly they were very affordable and generous. They offered so many item from my inventory to go free. (Extra TV,Picture Frames, boxes) On pick up day , They even packed several small and large items I forgot to mentioned on my Quote for free. They went above beyond in every way. I highly recommend them . Roadway made this stressful situation so seamless. Thank you everyone! Definitely will use Roadway again if I decided to move. Packers and movers were great. Treated every items as if it was gold. Lol, thank you guys.

Ashlee P.

Wow! What can I say. We had a complicated multifaceted move that needed lots of organization and care. These guys did the job and did it WELL. I can’t say enough about how satisfied I am with everyone during this process. From the original project manager, Danny, to both our moving crews and the customer service staff – we were impressed. We had one move out of our house, moving all of our stuff into storage. Then two months later out of storage and into our new house 6 hours away. They were on time and so helpful and nice every time. Now that we’ve finally finished unpacking, I can say that nothing was damaged in moving our stuff (technically) 4 times in and out of the trucks. USE THIS MOVING COMPANY for anything big or small!!!!

Rebecca C.

My daughter moved from NYC to Dallas. This company was excellent from start to finish. Very professional employees, great communication, and quality service. I highly recommend this company.

04/12/2021

Excellent team. Sales agent answered all questions promptly and professionally. Great communication. Richard Solano’s crew of 4 arrived promptly, worked carefully and efficiently. All were helpful and polite. I would definitely recommend.
DESCRIPTION OF WORK
Packing and moving 1 BR apt from NY to FL
CATEGORY Moving Companies
COST $3,900
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/25/2020

04/12/2021

Amazingly seamless. The entire team from their on call representatives to the drivers to the movers – were all so very professional and kind. I was very concerned about moving during a pandemic however Roadway made me feel safe and their team kept their distance, wore correct masks/gloves, and really made me feel at ease. I would highly recommend them to anyone I know needing to do a big move w a lot of valuables.
DESCRIPTION OF WORK
Moving from NYC to LA
CATEGORY Moving Companies
COST $50,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 02/20/2021

Nita M., Manhattan, New York, NY

I’ve moved with Roadway Moving twice so far and both times have been great! We moved from LA to NY and then NY to TX and they were always so willing to accommodate and work with me even on short notice. They provided me a code (Nita10) for 10% of local moves and 5% off long distance moves for those interested.On the day of our move, Roadway Moving came right at 9am and stayed till about 5pm and worked so hard to pack all our breakable items (mirrors, TVs, lighting equipment, kitchen items) + our furniture. They worked to ensure all our furniture and fragile items were packed properly so they were secure during the move. I opted in for them to deliver boxes which was SO convenient being in New York. It was nice not having to order anything or pick up any boxes and just have them delivered to our apartment a couple of weeks prior to our move.I have yet to unpack all our boxes (being in my third trimester, it may take a month or so to get everything out) but the boxes that we have unpacked so far are in tact and good to go. The movers wore masks the entire time and I did request them to wear shoe covers + gloves too once arrival in our new home. We felt safe the entire time!If you are interested, they offer virtual estimates during this time to price out your move which I found super helpful as I’m currently pregnant and need to take all the safety precautions more than ever. Hope this review was helpful!!Disclaimer: I received a discount on the services provided in exchange for me posting my experience and reviews. All opinions and thoughts are my own.

Harold S.

So far the experience has been great. The representative who estimated our move , the office staff that helped and the signing procedure all were easy to deal with and efficient.

Max C.

Roadway was great! I hired them for a long distance move. They have excellent customer service and communication. The movers were on time for pickup and delivery. Packing, loading and unloading services were efficient and high quality. Would recommend.

Nykia J.

This was my third time moving across country, and Roadway is far better than any other long-distance company I’ve used. The movers arrived on time. They were incredibly professional and thorough. Each box was coded at pick-up, and matched upon arrival to my new home, to ensure that no boxes were missing. While their prices were a little higher than some of their competitors, they were worth the price.

Prasath S., Frisco, TX

Wife & I recently moved to Dallas, TX from our Upper East side 1BR apartment. After talking to several other moving companies that show up when you search on yelp, we were so glad we went ahead with Roadway. Beth our on-site consultant was honest, transparent and knew what she was doing. Despite being a bit more “premium” priced, we were so glad we went these guys. Our stuff came much earlier during the promised window which was an added bonus and didn’t cost us anything extra. Also nothing was broken during and after the move and the staff were so helpful In helping us get furniture reassembled etc. Moving is a stressful experience and for us finding a trustworthy mover was extremely important, I’m glad we went with Roadway Moving !

Gary P., Austin, TX

After posting the below review, I was contacted by a Roadway rep and the company’s owner/founder. We’ve spoken and discussed our experience, which was A+ overall, and the owner (Ross) apologized for the difficult communication process we experienced and vowed to dig deeper to avoid this issue for future clients.Ross is very committed to making this company the best there is, and it shows in many ways. We would use Roadway again if we were in need of movers – their employees are happy (check Glassdoor), their skills and products are unparalleled, and their service will continue to improve. It’s also rare to move long-distance and have one company handle every aspect, which truly does pay off in the end.

Jen Y.

These men are everything that a mover should be…..They are efficient, punctual care about the work they are doing and just all around a delight to work with.

04/12/2021

I’m happy I trust the @roadwaymoving team for making my moving process from Nyc to LA so smooth, especially during Covid. They did it respecting the propers safety precautions & all my belongings arrived here. Now I can unpack & really start settling into my new LA apt.
DESCRIPTION OF WORK
Long Distance Moving
CATEGORY Moving Companies
HIRE AGAIN? Yes
WORK COMPLETED ON 04/04/2021

04/12/2021

Our experience with Roadway was amazing–and it was the second time we used them and didn’t lift a finger either time. I was (and am currently) pregnant both times we moved and it was so stress-free, I can’t even begin to tell you how grateful we were to work with them and have them move us. I’d hire them 1,000 times over and over again! They were so reliable (they arrived early!) efficient, careful when packing up our items, and worked so hard throughout the day to get us into our new home safely. We love Roadway and always suggest them when anyone asks who to use to move!
DESCRIPTION OF WORK
Long Distance Moving
CATEGORY Moving Companies
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 04/04/2021

Christopher S.

The team, a word I don’t use loosely, efficiently moved our entire business from midtown west to Soho in a few short hours. Great care was taken while moving our delicate equipment. All members communicated well and acted in a professional manner the entire time. For any type of move I highly recommend using Roadway Moving.

Samir S

Great crew – efficient, professional and very helpful. Would highly recommend

Nicole Stillings

I LOVED my movers. They were the nicest, most helpful, most communicative team I’ve ever worked with and I moved 7 times in 11 years so you could say I’m somewhat of a pro. Roadway keeps you closely posted on the whereabouts of your things and the ETA they will arrive. I used them to move all the way from NYC to MIA and it was easy breezy. I highly recommend them for other people interested in a seamless transition to a new city or just a new apartment. Pedro & Edwin in the pic are the best!!!

Adam P

Awesome. Awesome. Awesome. Chris and his team were punctual, professional, efficient and went above and beyond. I can’t tell you how stressed I was anticipating the move, especially in the current climate. The three Roadway staff who showed up made this a painless process and I would absolutely recommend this company and this team today.

Vikki L Lujano

The men were fast, friendly & safe under this current environment I would highly recommend. All of my inventory was handled with great care & they were all very respectful.

Brian N., Pleasantville, NY

I Used Roadway for a big ass office move back in 2016. I was impressed with their communication as they came over next day to quote my office and were in touch with anything needed whether it was breaking down furniture, last minute add-ons or moving certain items with care. I was very pleased with the team. I used to work for a moving company so I know the kind of crazy shit that can happen during a move and how hard it can be on your body. These guys were all professional with no complaints. I stayed throughout the move and witnessed how quiet, fast, and functional they were. They asked me anytime they weren’t sure about a piece and were honest and hard working throughout the 2 day move. I tipped them well, and fed them and bought them beers. Please don’t forget to TIP your movers and feed them if you can too. It’s not an easy, nor fun job. Oh, also stayed loyal to the estimate even after I added missed misc items, the price stayed the same. Cheers to Roadway!