Roadway Moving Wins Silver Stevie® Award

Silver Stevie® validates Roadway’s 91 NPS, 99.3% on-time delivery, and 30,000+ annual moves — a benchmark in moving customer satisfaction.

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Roadway Moving
American Business Awards®

A Silver Stevie® Award for Customer Satisfaction

Roadway Moving has been recognized as a Silver Stevie® Winner in the American Business Awards® for Achievement in Customer Satisfaction — an honor awarded to organizations demonstrating measurable excellence in customer experience. The recognition aligns with the performance metrics Roadway publicly maintains.

99.3%
On-Time Pickup & Delivery
91
Net Promoter Score
Customer advocacy
93
Employee NPS
Crew engagement
30,000+
Moves Completed
Per year
4.9/5
Customer Rating
Across major review platforms
100%
Internally Managed Crews
No outsourced labor on long-distance moves

Why Roadway Moving Won a Stevie® Award

Roadway received the Silver Stevie® Award in Achievement in Customer Satisfaction for combining five disciplined service standards. The Stevie Awards are among America's most established business awards programs, judged by independent experts across industries.

★
Elite customer advocacy scores
✓
Exceptional service consistency
♥
High employee engagement
◉
Technology-enabled move visibility
✦
White-glove hospitality standards

What Makes Roadway Moving Different

Measurable service standards rarely published in the moving industry.

99.3%

On-Time Pickup and Delivery Performance

Reliability is one of the strongest predictors of moving satisfaction. Roadway reports a 99.3% on-time pickup and delivery rate, supporting operational consistency at scale. For consumers searching for reliable movers with on-time delivery, this is a core benchmark.

91

Net Promoter Score — Elite Customer Loyalty

A 91 NPS places Roadway in rare company. Customers do not simply report satisfaction — they actively recommend the brand. For comparison, many service businesses consider 50+ to be strong. 91 is extraordinary.

93

Employee NPS Supports Service Quality

Roadway reports a 93 eNPS, signaling unusually high employee advocacy. That matters because strong employee engagement correlates directly with customer outcomes. Happy crews create better moves.

Frequently Asked Questions

Yes. Roadway Moving is:
  • Silver Stevie® Award Winner for Customer Satisfaction
  • Official Moving & Storage Partner of the New York Yankees
  • A+ Rated by BBB
  • 4.9/5 rated across major consumer platforms
Roadway's award-winning experience is supported by:
  • White-glove packing and unpacking
  • Custom crating for high-value items
  • Climate-controlled storage
  • Digital inventory scanning
  • Live move tracking
  • Interstate moving with zero outsourcing
  • Dedicated move coordinators
This model blends relocation services and hospitality — a major reason the company stands apart.
Roadway Moving won a Silver Stevie Award for Achievement in Customer Satisfaction based on service performance, customer satisfaction outcomes, and innovation in customer experience.
Roadway Moving reports a 91 NPS and a 93 employee NPS.
Roadway maintains a 99.3% on-time pickup and delivery rate.

About Roadway Moving

Founded in 2008, Roadway Moving is a premium moving and storage company completing more than 30,000 moves annually across major U.S. markets. Known for white-glove service, proprietary logistics technology, and industry-leading customer satisfaction, Roadway serves residential, commercial, local, interstate, and international clients.

Now, with a Silver Stevie® Award for Achievement in Customer Satisfaction, the company adds nationally recognized business award validation to a reputation built one move at a time. Because great moving is not just about transporting belongings — it is about delivering confidence.