Things to Know Before Moving

If you’ve never moved with a professional moving company like Roadway before, there are several important aspects to consider to ensure a smooth and hassle-free experience. While your relocation specialist and move coordinator will guide you through the process, being prepared with some essential knowledge can help alleviate any potential surprises along the way.

Here are some key considerations to keep in mind as you embark on your moving journey with Roadway Moving.

Table of Contents

Accurate Inventory List

To avoid last-minute adjustments to your moving costs, it’s crucial to provide an accurate inventory list during the estimate phase. Additional items added on move day can cause the price to increase.

Make sure to update your relocation specialist at least three days prior to your move if there are any changes to your inventory. Any changes may affect your final price.

Carpentry Services and Additional Assistance

Before your move, it’s essential to understand what services you may require. If you need additional assistance such as dismounting and mounting TVs or assembling shelves upon arrival, inquire whether we can help you with.

Understanding the extent of assistance available can help you plan and prepare for your move more effectively.

If you have a particular item that need a crate, tell it in advance during the inventory phase. This will require an additional fee that may affect your final estimate, as well as a required planning. Roadway has in-house carpentry that will help you with all your needs.

Full Value Protection

Consider opting for full value protection before your move to ensure that your belongings are covered in case of loss or damage. Full value protection provides comprehensive coverage, offering peace of mind throughout the moving process.

Be sure to discuss the details of full value protection with your relocation specialist to understand the extent of coverage and any additional costs involved. Check our guide for additional information.

Understanding Shuttles for Long-Distance Moves

For long-distance moves, some customers may encounter the need for a shuttle service. A shuttle is required when the large moving truck cannot access the pick-up or delivery location due to various reasons such as height, weight, or tight turns.

While some moves include the shuttle service in the price if deemed necessary, others may require an additional fee. It’s important for customers to be informed about shuttle services beforehand to avoid surprises on moving day. Ask your relocation specialist to share these details with you beforehand to avoid surprises and provide at least an estimate of the shuttle if it’s needed.

Pick-Up Delivery in Areas Without a Branch

For moves originating in areas where Roadway Moving does not have a branch, customers may encounter a delivery window.

This window typically spans four days and allows Roadway to coordinate pick-up logistics efficiently. Customers should be aware of this additional aspect of the moving process and plan accordingly to ensure a smooth transition.

Delivery Windows for Long-Distance Moves

Customers moving long-distance may encounter delivery windows, which can sometimes be confusing.

A moving delivery window, encompasses a range of dates within which your shipment is scheduled to be delivered. Long-distance movers typically provide a three-week delivery window, though actual delivery times can vary widely.

Factors such as weather conditions, traffic, and technical issues can impact delivery schedules, making it difficult for movers to pinpoint an exact date. Additionally, when transporting household items across the country, movers often consolidate shipments, further complicating schedules and introducing unpredictability.

It’s important for customers to understand and plan for this variability when preparing for their move.

Storage Costs and Delivery Windows

If for any reason you find it challenging to accept your goods within the specified delivery window, please be aware that there may be storage costs involved. Being mindful of these considerations can assist you in budgeting and planning your move more effectively.

Additional Preparations

Before your move, remember to:

• inform your building’s management or super about your upcoming move.
• book the elevator in advance to ensure smooth access for the movers.
• request a Certificate of Insurance (COI) from your moving company to verify coverage.

And finally, don’t forget to show appreciation to your movers by tipping them for their hard work. Tipping is not included in the cost of moving and is a gesture of gratitude for their efforts.

Check out our Moving 101 guide for additional details!